History of the TELS CARGO transport company
Company’s Establishment (2007)
TELS CARGO transport company was founded in autumn 2007 within TELS Group as a completely independent company with its own goals and a developing strategy. By organizing business processes in accordance with the high standards of a European brand from the very beginning, the new player took a rapid start in the logistics market.
Market Entry (2008–2009)
During the first year, company’s fleet increased to 40 semi-trailer trucks of European brands and all the vacancies were filled with well-trained drivers in the shortest possible time. Amid the global financial crisis, the company showed unprecedented results for the road freight market (between the EU and CIS countries) – the average annual mileage for international transport was 140,000 km.
Company’s management system has complied with the requirements of ISO 9001 and ISO 14001 international standards, vehicles and drivers have always had the required certificates to transport dangerous goods.
By following customer service standards and caring for drivers’ working conditions, TELS CARGO was the first company in the market to equip the entire fleet with GPS navigation systems and semi-trailers with a sliding roof facilitating and speeding up loading processes. Drivers were also provided with safety kits. Since 2009, company’s environmental policy has determined vehicle purchasing rules following high emission standards – not lower than EURO V.
Goal – Leadership in Service Quality (2010–2013)
TELS CARGO was aiming to develop and improve the image of the company providing high quality logistics services and setting trends in the road freight market. The fleet was totally equipped with satellite tracking systems. The company purchased curtain side semi-trailers of increased rigidity with a sliding roof and intensified cargo securing systems and only trucks with automatic transmission (since 2012). It also invested in dozens of vehicles for the needs of customers, etc.
To increase the reliability in fulfilling obligations towards the customers and improve working conditions for drivers, it was decided to make a constant renewal of the fleet – vehicles should not be older than 5 years. The new equipment entering the park is always more modern, technologically advanced, economical and environmentally friendly.
In 2013, TELS CARGO received the Customs Carrier status, which allows transporting goods throughout the Customs Union under simplified customs procedures, as well as transporting high-value cargo without escort. By annually confirming the status in the regulatory authority, the company has consistently demonstrated high reliability and responsibility of the company to all market players, thus creating additional opportunities for the customers to optimize their logistics budgets and speed up cargo delivery.
New Partnership Standards (2014–2017)
In 2014, TELS CARGO demonstrated an unprecedented level of partnership for the transport services market by purchasing 80 trucks with MEGA semi-trailers at once for one of its Customer’s needs and thus doubling company’s fleet of vehicles. Such serious investments under long-term contracts with the Customer still serve as an example of exceptional flexibility, ability for explosive development and customer centricity.
Owing to the effective partnering skills, TELS CARGO increased its cooperation with the enterprises in the automotive industry, where delivery reliability is of special importance.
To expand the range of services, the company entered the oversized cargo transportation market. The fleet was equipped with low-frame curtain-side semi-trailers that can be dismantled to platforms for transporting heavy and oversized cargo. Such an approach in vehicle fleet formation provided flexibility in customer service and efficiency in fleet operation.
TELS CARGO was one of the first in the market to offer extra-urgent delivery services by road. The existing logistics schemes involving the shift of drivers at certain points along the route allowed the company to regulate the delivery time and organize continuous driving while complying with the regulations on driving time and rest periods.
Geographic Expansion (2018–2019)
To overcome the problems related to the lack of permits for international road freight transport, diversify risks and optimize fleet development costs, TELS CARGO opened a new office in Prague (the Czech Republic) and started working with the cars registered in the Czech Republic. This allowed the company to fully meet customers’ growing needs in the volume of transportation from Europe as well as take the position of the market leader in road freight transport between the Czech Republic and the Russian Federation.
The organization of road haulage from the Balkan States entered a new level of development.
TELS CARGO was one of the first to organize road transportations making trips to inland regions of China. The experience gained and the established business relationships allowed the company to continue the successful development of road transport services to/from China, even under severe quarantine restrictions.
In 2019, company’s fleet numbered over 300 vehicles meeting EURO V and EURO VI environmental standards equipped with various types of curtain side semi-trailers certified with EN 12642 Code XL (increased structural rigidity).
Developing, Rain or Shine (2020–2021)
Despite the deep global recession that unfolded against the backdrop of the COVID-19 pandemic, TELS CARGO honours the agreements with the customers and is moving towards the set goals.
To improve the working conditions and the quality of car service, TELS CARGO concentrates all its operating resources in the new office near the M1 motorway on the outskirts of Smolensk (Russia). The new building is equipped with ergonomic workplaces for office and technical staff. There is a spacious parking lot for company vehicles, MAN dealership and a new modern car service station nearby. The commercial department of TELS CARGO is in Minsk (Belarus). It successfully organizes work with customers all over the world.
In times of global social upheavals, TELS CARGO maintains its strategic leadership priorities in the quality of international road transport services by developing managerial competencies and using new technologies.